Sales

Bei Trelleborg Medical Solutions haben wir uns verpflichtet, innovative, qualitativ hochwertige Lösungen zu liefern, die die Patientenversorgung und die Behandlungserfolge verbessern. Unser kundenorientierter Ansatz steht im Mittelpunkt unseres Handelns. Wir suchen Dich, um das Customer Success Team leidenschaftlich und engagiert bei der Erreichung operativer Exzellenz und der Sicherstellung vollständiger Kundenzufriedenheit zu begleiten.

Du übernimmst eigenverantwortlich

• Fachliche und disziplinarische Teamführung, Betreuung von zugewiesen Customer Advocates
• Koordinierung des operativen Tagesgeschäfts von Dichtungslösungen im Medizinbereich
• Überwachung von Kundenanfragen und Sicherstellung der Kundenzufriedenheit
• Unterstützung bei der Bearbeitung von qualitätsbezogenen Problemen und von Kundenreklamationen
• Optimierung von Prozessen, Lieferketten und Geschäftsablaufen im Vertrieb und abteilungsübergreifend
• Entwicklung von Geschäftsplanen und Erarbeitung von Strategiemaßnahmen zur Steigerung des Umsatzes und der Geschäftsrentabilität
• Prognoseplanung und Ermittlung von Leistungskennzahlen gemäß der Zielvorgaben
• Einhaltung der Standardarbeitsanweisungen, einschließlich des Qualitätshandbuchs und der Qualitätsverfahren
• Durchführung von Cross-Trainings, Mitarbeiterschulungen und von Leistungsbeurteilungen

Dafür bringst du mit

• Studienabschluss in Marketing, Wirtschaft, Kommunikation oder einem verwandten Bereich
• Erfahrung im Kundenservice und in der disziplinarischen und fachlichen Teamleitung
• Kenntnisse grundlegender Geschäftspraktiken im Bereich Vertrieb und Marketing
• Ausgeprägte Führungsqualitäten mit Erfahrung in der Leitung oder Beaufsichtigung eines Teams
• Hervorragende Kommunikationsfähigkeiten zum Aufbau von Kundenbeziehungen
• Problemlösungsorientiert, entscheidungssicher und stressresistent
• Fließende Sprachkenntnisse in Deutsch und Englisch (in Wort und Schrift)

Wir bieten Ihnen

• Mehrwöchige Einarbeitung in Ihre neuen Aufgaben: Sie lernen unser Unternehmen, Ihre Ansprechpartner und unsere Strukturen kennen
• Verantwortungsvolles, abwechslungsreiches und interdisziplinäres Tätigkeitsfeld
• Moderne Arbeitsumgebung im barrierefreien Innovation Center
• Flexible Arbeitszeit mit Mobile Work Anteil
• Work-Life-Balance
• Gute Verkehrsanbindung für Fußgänger, (E-) Biker, ÖPNV-Nutzer (3 min. S-Bahn), und (E-) Autofahrer (eigenes Parkhaus), gesponsert im Rahmen eines Mobilitätskonzeptes 
• Vielfältiges und gesundes Angebot in unserem Betriebsrestaurant

Nehmen Sie Ihre Karriere jetzt in die Hand! Wir freuen uns auf Ihre Bewerbung.

Wir freuen uns auf Ihre Bewerbung unter Angabe Ihrer frühestmöglichen Verfügbarkeit und Ihrer Gehaltsvorstellung.

Bei Fragen steht Ihnen das Recruiting Team sehr gerne zur Verfügung:

Carlos Lopez, HR
Tel: +49 711 7864 364

Stefani Sabotinova, HR
Tel: +49 711-7864-749

#Shaping industry from the inside#

Trelleborg ist ein Arbeitgeber, der die Chancengleichheit fördert. Wir sind stolz auf die Vielfalt unserer Mitarbeiter und schätzen die besonderen Erfahrungen und Kenntnisse, die Menschen mit unterschiedlichem Hintergrund in unser Unternehmen einbringen. Die Fähigkeit, bahnbrechende Technologien zu entwickeln, ist eines unserer wichtigsten Güter, und unsere Mitarbeiter machen dies möglich.

Do you want to make a lasting difference for our customers and the environment? Start shaping industry from the inside.

Who are we?

Trelleborg Industrial Solutions (TIS) is a global leader in innovative polymer-based solutions for key industries and critical infrastructure. We are one of three Business Areas within the Trelleborg Group, with a total of about 6 200 employees around the world. 

About the Job

The Sales Manager is responsible for the European Cable Entry Solutions Market, taking care of the OEM and the spare part market by acquiring new customers and entering new markets as well as taking care of existing accounts.

Your Responsibilities

• Searches for new customers and new customer segments to promote and sell Trelleborg Cable Entry solutions products (new customers acquisition).
• Maintains contact with key accounts and customers to protect current business and generate new business (Maintaining customer relationships)
• Applies Sales Excellence and creates customer value (CCV).
• Keeps appraised of market trends in business as well competitor activities, actively communicate those within the organization.
• Prepares business and annual plans covering sales budgets for his own responsibility area.
• Participates in team developing plans and identifies opportunities to direct the future growth of the business through new products, markets and services that fit the core competencies of the the future strategic direction of the company.
• Create and document reports, secure documentations of sales and market information and maintains customer data.
• Runs the business according to defined Delegation of Authority.
• Develop and maintain an active customer and influencer network.

Your experience

• Completed a technical education
• University degree (master of engineering or similar) of advantage
• At least 5 years of work experience in Sales of engineered products
• Sales experience in electrotechnical market environment of advantage
• Market knowledge about EV Charger and Energy storage system of advantage
• Very good understanding of business economics

About you

• Language skills: fluent in English; fluent in French of advantage.
• Soft skills: Empathy is essential; understand the needs of others, and how to harness the own expertise to find customer’s pain points.
• Technical problem-solving and troubleshooting skills
• Strong sales management and negotiation skills
• Stress-resistant and able to cope with high workloads
• Computer skills of advantage (especially Microsoft Office )
• Driving license
• Willingness and ability to travel international frequently

Our offer

• A responsible and results-oriented task in an internationally active industrial company
• We provide an encouraging environment which offers growth within the company while investing in employee training/education
• Family and congenial working atmosphere with modern equipment
• Attractive competitive compensation package
• Generous annual leave and flextime

Application Process

Are you the one that we're looking for? 

Don't hesitate to send your application in an English format

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen. We provide an encouraging environment which offers growth within the company while investing in employee training/education. Our facility is a close and friendly community which allows you to brainstorm your ideas with other colleges.

We encourage applications from people of all nationalities, religions, genders, sexual identities, different ages and people with disabilities.

Come and join Trelleborg to create the transformative technology that enables our customers to engineer a better world!

At Trelleborg our people are #shapingindustryfromtheinside 

Do you want to experience new challenges and innovate the future of engineered polymer solutions? Accelerate your career with Trelleborg and start shaping industry from the inside.

Who are we?

At Trelleborg Aerospace, we are a leading global supplier of sealing solutions. Our engineered polymer solutions seal, damp, and protect aircraft and airport infrastructure equipment. The sealing and bearing products are carefully tested and used in almost every major aircraft program, including airframes, aircraft engines, flight control systems, and landing gears. We work closely with leading industry brands to accelerate their performance, drive their business forward, and shape the industry.

About the Job

As a Sales Engineer within the global Trelleborg Aerospace business, this role will be responsible for promoting and selling Trelleborg Aerospace products and services into the aerospace market, utilizing sales excellence concepts within an assigned geographic area, in order to achieve sales and profit targets. In addition, the SE will support marketing efforts and seek new product, material and services opportunities.

They will be well versed in Trelleborg Aerospace product range, services, capabilities and customers to meet and exceed customer expectations with the goal of ultimately becoming a customer business partner.  The role is specific to the support and growth of the aerospace OE within Asia Pacific but may include some aftermarket responsibilities. This role will report to Sales Manager. you will work together to drive innovation and excellence.

Roles & responsibilities:

• Sales Growth: Achieve Sales Target based on annual budget number and target.
• Profitability: Achieve Profit Target based on annual budget number and target
• Project Focus: Generate and convert projects for key target customers.
• New strategic customers: with the focus being Total Customer Satisfaction and Generation of Projects for Sales Growth.
• Marketing feedback and intelligence: by using local MC, Marketing Department, Segment/Product/Lead Group personnel
• Identify, research, and contact prospective target growth customers that will generate future sales and repeat business.
• Learn and utilize internal processes: CRM, JDE, GPS, Consense, Quality
• Ensure full compliance with all Standard Operating Procedures including Quality Manual and Quality Procedures.
• Support the development and implementation of processes and procedures to ensure that customer projects, quotations and orders are processed efficiently, correctly and in a timely manner
• Establishing annual, quarterly, monthly and/or weekly strategic sales visit, and customer action plans and prioritize and schedule own activities so sales and profit targets are met.
• Promote standard products, and custom engineered products where needed. Be a total solution provider.

About the Ideal Candidate

Education & Experience: 

- Bachelor’s degree or additional 4+ years of relevant experience required; engineering or other relevant technical degree strongly preferred

- Minimum 4 years of experience in Sales or equivalent certification ideal

- Relevant Technical degree or equivalent experience is required (Mechanical/Aerospace)

- Experience in the Aerospace Industry is preferred.

- Rubber/Plastic products background is mandatory.

- Experience in Technical Prints and AutoCAD Drawings

Competencies:

• Organizational Skills: Efficiently leading tasks, timelines, and resources.
• Decision-Making: Balancing risks and benefits under pressure.
• Communication: Clear communication, active listening, and collaboration.
• Process Management: Understand project processes and workflows
• Familiarity with AS quality requirements

Behavioral characteristics

• Relationship Building: Encouraging strong connections with stakeholders.
• Resource Management: Allocating people, budget, and materials effectively.
• Dedication: Staying committed to project goals despite challenges.

Travel Requirements: 

• APAC Region and occasional global travel to Trelleborg and Customer sites.

What do we offer?

At Trelleborg, you will get the opportunity to accelerate customer performance with environmentally positive solutions, as well as growing and improving yourself and the communities you are part of. You can expect a career path passionate about growth, a competitive salary, and good secondary benefits.

Trelleborg is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join our team and contribute to the advancement of aerospace technology. We offer a dynamic work environment where innovation and excellence are valued. Be part of a company that is committed to making aerospace safer and more sustainable.

Application Process

Thanks for your interest in the position. You will receive feedback, if you are shortlisted.

Closing Date:

Friday 20th January, 2025

Summary of the Role: 

The Sales Engineer (SE) is responsible for promoting and selling Trelleborg products and services utilizing sales excellence concepts within an assigned geographic area, market industry, product range or list of customer accounts in order to achieve sales and profit targets.  The SE is responsible for generating profitable territory sales growth by leveraging Trelleborg capabilities and resources in order to meet and exceed customer needs and expectations with the goal of ultimately becoming a customer business consultant.  The SE is responsible for building relationships across all levels within existing customers and prospective target accounts to generate new business opportunities.

Tasks and Responsibilities: 

The primary function of the Sales Engineer (SE) position is to promote and sell Trelleborg products and services within an assigned geographic area, market industry, product range or list of customer accounts in order to achieve sales and profit targets. 

• Sales Growth: Achieve Sales Target.  Strive for 10%+ year over year growth.
• Profitability: Achieve Profit Target.  Strive for 10%+ year over year growth.
• Project Focus: Generate and convert projects for key target customers.  Manage project cycle and velocity.
• Achieve 7+ projects (4+EAR) per month. Track, monitor and work to improve project win rate.  Utilize CRM for all project information.
• Complete 20+ sales visits per month with mix of new & existing accounts.
• Pursue sales leads, visit existing and new strategic customers with the focus being Total Customer Satisfaction and Generation of Projects for Sales Growth.
• Build customer relationships and strategic partnerships, assess customer needs and recommend appropriate products and services; respond to complex customer inquiries; negotiate prices and delivery times, and win sales orders to meet sales targets..
• Identify, research, and contact prospective target growth customers that will generate future sales and repeat business.

• Provide market feedback and intelligence for use by local MC, Marketing Department, Segment/Product/Lead Group personnel
• Promote standard products, and custom engineered products where needed. Be a total solution provider.
• Establish the market sell price and profit margin in collaboration with the Marketing Department utilizing market research, tools and methods along with the support of the SM and GM.
• Ensure timely flow of quotations in order to maximize our competitive edge and win order
• Complete month end report and bowler and submit the first week of each Month. Including but not limited to: top 10 customer updates, top 10 prospect updates, project won/loss information, customer needs, expectations, demands, competitor activity, and changing market conditions.
• Establish annual, quarterly, monthly and/or weekly strategic sales visit, and customer action plans and prioritize and schedule own activities so sales and profit targets are met.
• Work with SM, GM and Marketing department to increase Trelleborg Brand Awareness and identify Marketing needs and opportunities for territory.
• Learn and utilize internal processes: CRM, JDE, GPS, Consense, Quality, ISO.
• Develop and implement procedures to ensure that customer projects, quotations and orders are processed efficiently, correctly and in a timely manner.
• Ensure full compliance with all Standard Operating Procedures including Quality Manual and Quality Procedures.
• Represent the MC in cross-functional teams: Sales Projects, Sales Excellence, Quality etc.

Education and Experience: 

• Minimum of 4 Year College degree. (Business or Engineering preferred)
• Minimum 3 year experience in sales, or engineering related field required
• Strong Technical aptitude beneficial. Must be mechanically inclined and able to read technical prints and drawings.
• Knowledge of aerospace market a plus.
• Knowledge of rubber/plastic products is beneficial
• Familiarity with ISO quality requirements is beneficial

Competencies: 

• Excellent Customer Focus and understanding of Total Customer Satisfaction
• Ability to work independently as well as in a team environment
• Excellent people and relationship building skills, including written and verbal
• Customer driven with a positive, professional, can-do attitude
• Strong organizational skills with the ability to multi-task with attention to detail and accuracy
• Strong analytical, decision making and problem solving skills

Travel: 

• The SE position is a local geographic position.
• Travel requirements (including overnight travel) will be approximately 50% of work time. Travel will include local, national and international requirements for customer visits, business meetings, and trainings.

Application: 

Apply here!

Last Application Date 2/3/2025

The final compensation offered to the candidate may be based on geographical location, work experience and/or skill level. Additions to the compensation packing, including but not limited to paid time off, insurance benefits and 401(k) eligibility, will be outlined at the time of the job offer.

Compensation range: $ $80,000-120,000

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

​This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee. 

Summary of the Role: 

The Sales Engineer (SE) is responsible for promoting and selling Trelleborg products and services utilizing sales excellence concepts within an assigned geographic area, market industry, product range or list of customer accounts in order to achieve sales and profit targets.  The SE is responsible for generating profitable territory sales growth by leveraging Trelleborg capabilities and resources in order to meet and exceed customer needs and expectations with the goal of ultimately becoming a customer business consultant.  The SE is responsible for building relationships across all levels within existing customers and prospective target accounts to generate new business opportunities.

Tasks and Responsibilities: 

The primary function of the Sales Engineer (SE) position is to promote and sell Trelleborg products and services within an assigned geographic area, market industry, product range or list of customer accounts in order to achieve sales and profit targets. 

• Sales Growth: Achieve Sales Target.  Strive for 10%+ year over year growth.
• Profitability: Achieve Profit Target.  Strive for 10%+ year over year growth.
• Project Focus: Generate and convert projects for key target customers.  Manage project cycle and velocity.
• Achieve 7+ projects (4+EAR) per month. Track, monitor and work to improve project win rate.  Utilize CRM for all project information.
• Complete 20+ sales visits per month with mix of new & existing accounts.
• Pursue sales leads, visit existing and new strategic customers with the focus being Total Customer Satisfaction and Generation of Projects for Sales Growth.
• Build customer relationships and strategic partnerships, assess customer needs and recommend appropriate products and services; respond to complex customer inquiries; negotiate prices and delivery times, and win sales orders to meet sales targets..
• Identify, research, and contact prospective target growth customers that will generate future sales and repeat business.

• Provide market feedback and intelligence for use by local MC, Marketing Department, Segment/Product/Lead Group personnel
• Promote standard products, and custom engineered products where needed. Be a total solution provider.
• Establish the market sell price and profit margin in collaboration with the Marketing Department utilizing market research, tools and methods along with the support of the SM and GM.
• Ensure timely flow of quotations in order to maximize our competitive edge and win order
• Complete month end report and bowler and submit the first week of each Month. Including but not limited to: top 10 customer updates, top 10 prospect updates, project won/loss information, customer needs, expectations, demands, competitor activity, and changing market conditions.
• Establish annual, quarterly, monthly and/or weekly strategic sales visit, and customer action plans and prioritize and schedule own activities so sales and profit targets are met.
• Work with SM, GM and Marketing department to increase Trelleborg Brand Awareness and identify Marketing needs and opportunities for territory.
• Learn and utilize internal processes: CRM, JDE, GPS, Consense, Quality, ISO.
• Develop and implement procedures to ensure that customer projects, quotations and orders are processed efficiently, correctly and in a timely manner.
• Ensure full compliance with all Standard Operating Procedures including Quality Manual and Quality Procedures.
• Represent the MC in cross-functional teams: Sales Projects, Sales Excellence, Quality etc.

Education and Experience: 

• Minimum of 4 Year College degree. (Business or Engineering preferred)
• Minimum 3 year experience in sales, or engineering related field required
• Strong Technical aptitude beneficial. Must be mechanically inclined and able to read technical prints and drawings.
• Knowledge of aerospace market a plus.
• Knowledge of rubber/plastic products is beneficial
• Familiarity with ISO quality requirements is beneficial

Competencies: 

• Excellent Customer Focus and understanding of Total Customer Satisfaction
• Ability to work independently as well as in a team environment
• Excellent people and relationship building skills, including written and verbal
• Customer driven with a positive, professional, can-do attitude
• Strong organizational skills with the ability to multi-task with attention to detail and accuracy
• Strong analytical, decision making and problem solving skills

• Proven proficiency and experience in the use of business operational software (CRM, Oracle JDE, SAP)

Travel: 

• The SE position is a local geographic position.
• Travel requirements (including overnight travel) will be approximately 50% of work time. Travel will include local, national and international requirements for customer visits, business meetings, and trainings.

Application: 

Apply here!

Last Application Date 2/3/2025

The final compensation offered to the candidate may be based on geographical location, work experience and/or skill level. Additions to the compensation packing, including but not limited to paid time off, insurance benefits and 401(k) eligibility, will be outlined at the time of the job offer.

Compensation range: $ $80,000-120,000

401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

​This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee. 

We are looking for you as a Project Development Engineer (m/f/d) to initiate, secure, and implement customer projects for Trelleborg Medical Solutions. We are an end-to-end development partner for our customers from concept to full device production. You will have the opportunity to work on exceptionally exciting projects and support our customers in the medical and (bio-) pharmaceutical industry. You can be located in Switzerland or Germany. 

• Develop customer-specific solutions for medical products in an interdisciplinary project team, from the creation of a specification sheet to series production.
• Provide support in the preparation and follow-up of quotations and processing of orders within the customer team.
• Lead project management by coordinating interdisciplinary project teams (manufacturing, quality, R&D, purchasing, logistics, etc.), ensuring effective communication and tracking project results.
• Mitigate risks by resolving and taking into account essential market regulations such as ISO 13485 and MDR
• Ensuring full compliance with Standard Operating Procedures, including Quality Manual and Quality Procedures.
• Becoming a subject matter expert for Trelleborg Medical Solutions to be a consultative sales professional for our customers
• Positioning Trelleborg as the contract manufacturer of choice for our current and prospective customers.

The ideal candidate

Required:

• Technical understanding, training and/or technical studies, preferably in medical technology, biotechnology, mechanical engineering, or comparable
• Structured work methods, with strong communication and collaboration skills. preferably with experience in a project management environment.
• Language: Business fluent and technical english skills

Preferred:

• Experience in the Medical Device or Pharmaceutical Industry
• Knowledge of injection molding, silicone molding or extrusion
• Familiarity with ISO 13485 quality requirements
• Optional: Business fluent and technical french skills for french-speaking markets can be of advantage 

Our Promise to You:

• Comprehensive Training: Kickstart your journey with several weeks of induction training at Trelleborg Academy. Get to know our company, team and structures inside out.
• Exciting Work: Engage in a multifaceted and interdisciplinary field of activity that will keep you inspired and motivated.
• Cultural Diversity: Work in a multicultural environment that celebrates diversity.
• Modern Workspace: Enjoy working in a flexible, state-of-the-art innovation center designed to foster creativity and collaboration.
• Prioritize your well-being: Enjoy diverse and healthy culinary options in our company restaurant in Stuttgart and take advantage of our game, relaxation and fitness zones.
• Convenient Commute: Benefit from excellent public transport connections (5 min to the closest S-Bahn/U-Bahn) and a parking garage with over 100 free e-charging stations, supported by our Stuttgart mobility concept.
• Work-Life Balance: Enjoy flexible working time models, including mobile work options, to support a healthy work-life balance.

#ShapingIndustryfromtheInside

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

Summary of the Job: 

The Customer Support Manager (CSM) is responsible for executing processes, advising, supervising and evaluating the workflow of the Customer Support Coordinators (CSC) along with the Customer Support Account Leads (CSAL). In addition, the CSM will coordinate work activities to achieve the expected operational and overall business requirements and objectives. The CSM will supervise performance of all CSC’s/CSAL’s according to the established job requirements, standards and goals. The CSM will work closely with the General Manager to make hiring decisions and conduct performance appraisals.

The CSM is responsible for establishing a team that is capable of providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities.

The CSM is responsible for customer order management process along with communication and coordination throughout the supply chain and factories.

The CSM is responsible for supporting CSAL, the Sales Engineers and Application Engineers with customer projects and overall business as needed.

The CSM is responsible for assisting in achieving sales and profitability goals.

Tasks and Responsibilities: 

The CSM is also responsible for ensuring outstanding customer service and total customer satisfaction to existing and prospective customers while operating within established procedures.

• Lead the CSC/CSAL team: Train, teach, coach, monitor, plan and review. Strategize and communicate annual targets.
• Develop and continuously improve the customer support team
• Make recommendations to the Business Process Manager (BPM) to improve internal processes.
• Develop and implement procedures to ensure that customer orders are processed efficiently, correctly and on time.
• Oversee the performance and development of Account Management: Monitor and optimize sales growth and profitability, Outgoing sales calls to customer and target accounts, Follow up on quotations and projects, Drive customer satisfaction

• Ensure full compliance with all Standard Operating Procedures including Quality Manual, Quality Procedures and overall Quality Management Systems.
• Develop work instructions for customer specific tasks. Train and cross training staff accordingly.
• Represent the Hub in cross-functional teams to support continuous improvement efforts in operations, quality, supply chain or other.
• Assist the Hub with quality related issues. Monitor the complaint process and corrective actions.
• Assist in Information Technology (IT) efforts, looking for areas of improvement
• Provide proactive communication, analysis and problem solving
• Provide innovative solutions and continuous improvements
• Work with the right sense of urgency: Response times, flexibility and accuracy
• Report monthly, quarterly and annual to GM on various KPI’s and targets
• Assist GM in management reviews, business reviews and business plans
• In some situations, the CSM may be assigned to complex and or important customers, services and issues. As a result, they will have the responsibilities of a Customer Support Coordinator (CSC) to include contract review, order entry, OTD/ order management, quotations, and purchasing activities​

Education and Experience: 

• Minimum 4 yrs. Customer Service required
• Minimum 2 yrs. In Purchasing and Procurement functions strongly preferred
• Demonstrated leadership experience required
• Management experience strongly preferred
• Bachelors degree required
• Knowledge of basic business sales and marketing practices preferred
• Experience with ERP and/or CRM systems (JDE, SAP) beneficial
• Experience in the Aerospace, Sealing, or Polymer industry is beneficial
• Familiarity with AS9100 quality requirements is beneficial
• Familiarity with technical prints (to read and understand) is beneficial

Competencies: 

• Ability to communicate, coordinate, train and lead personnel
• Possess high level of business acumen and ability to address problems in a logical order, and formulate plans and strategies
• Excellent written and verbal communication skills, to include people and relationship building skills
• Customer driven with a positive, professional, determined attitude
• Strong organizational skills with the ability to handle conflicting priorities with detail and accuracy
• Strong analytical, decision making and problem solving skills
• Strong basic math skills (addition, subtraction, margin calculations)
• Proficiency in the use of Microsoft Office (Word, Excel, and PowerPoint)
• Proven proficiency in the use of business operational software (Oracle JD Edwards, SAP)
• Able to work independently and productively with little supervision and direction

Travel: 

• The CSM position is a local position.
• Limited travel requirements will be up to 10% of the time per year.
• Travel may be required internationally. Candidate must be able to travel outside of the US without restrictions.

Application: 

Apply here!

Last Application Date 2/16/2025

Full time in office position

Short Term Incentive target 10% max 20%

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

​This position requires the use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR.  ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee. 

Trelleborg Medical Solutions is seeking a Sales Engineer to join their team. Preferably in MN where the corporate location is, but open to remote across the U.S. 

Trelleborg Medical Solutions is seeking a well-qualified sales professional to serve and grow our key account based territories. This Sales Engineer (SE) will be responsible for representing Trelleborg’s solutions and services with companies in the medical device, equipment, services and device / drug combination markets. The SE is accountable for generating sustainable and profitable territory revenue by leveraging Trelleborg’s sales excellence tools, resources and manufaturing capabilities. The SE is expected to build relationships across all levels of existing and target customer organizations and to meet or exceed the customer’s needs

As a valued Trelleborg team member, you will enjoy:

• A fulfilling career with greater opportunity for impact
• A fun and rewarding company culture
• Competitive salary
• Generous benefits package: Health, Dental, Vision, STD, LTD, Life, 401k
• Paid time off
• Paid holidays
• Bonus

Qualifications:

• At least 5-10 years experience in B2B technical sales
• Direct experience in contract med-device and or Engineering 
• Bachelor’s degree strongly preferred (engineering a plus) or 15+ years technical solution selling experience within manufacturing.
• Strong technical aptitude beneficial. Must be mechanically inclined.
• Must be able to read and understand technical prints
• Strong knowledge of business sales and marketing practices
• Knowledge of rubber/plastic products is beneficial
• Familiarity with ISO quality requirements is beneficial

Responsibilities:

The Sales Engineer (SE) position will work independently and in a team environment, owning and supporting customers while being accountable for driving sustainable, profitable revenue growth by:

• Establishing high-wide-deep relationships at targeted customers to gain greater understanding of stated and unstated needs, business strategies, etc
• Developing and executing formal account plans to meet short and long-term revenue and profit targets
• Establishing and managing a robust project opportunity pipeline by identifying, validating, and advancing new opportunities to position Trelleborg’s solutions and services
• Engaging new target customers within the assigned region to support key strategic initiatives and long-term growth goals
• Proactively working with operations and customer service to respond to complex customer inquiries; to deliver timely quotations, to negotiate prices and delivery times and to resolve customer complaints.
• Establishing and building sustainable, collaborative relationships with the healthcare and medical support teams (marketing, customer service, operations, R&D, etc.) to conduct joint customer visits and ensure best-in-class fulfillment of customer needs and completion of customer projects
• Understanding and communicating market trends, customers’ strategies, and competitive intelligence and overall market landscape. Utilize this information to establish the sell price and profit margin in collaboration with the healthcare & medical support teams
• Maintaining and reporting accurate records and project opportunity statuses in CRM tool and monthly reports
• Professionally representing and promoting Trelleborg’s Healthcare  segment at regional trade shows and conferences as required
• Increasing Trelleborg Brand Awareness and identifying marketing needs in territory
• Ensuring full compliance with Standard Operating Procedures including Quality Manual and Quality Procedures
• Becoming a subject matter expert for Trelleborg’s Medical solutions and services with the goal of being a consultative sales professional for our customers
• Positioning Trelleborg as the contract manufacturer of choice for our current and prospective customer

Geography to cover and travel requirements

• Travel requirements (including overnight travel) will be approximately 30-35% of work time
• Travel will primarily be local, but occasionally include national and international requirements for customer visits, business meetings, and trainings

Apply here!

As a Segment Manager (m/f/d) you will play a central role in driving our growth strategy in the Life-Science and Medical Device sectors. This pivotal position at Trelleborg Medical Solutions allows you to lead central initiatives, collaborating with sales teams, customers, and manufacturing sites. Your goal is to surpass sales and profit targets, nurture outstanding customer relationships, and provide innovative solutions that distinguish us in the industry.

Your Tasks and Responsibilities:

• Sales Growth: Achieve and surpass sales targets by successfully implementing central initiatives and ensuring project conversions for key customers.
• Profitability: Detailed deliver on profit goals through meticulous planning and execution.
• Customer Focus: Foster and maintain positive relationships with strategic customers, ensuring their happiness and identifying new growth opportunities.
• Develop and implement both short- and long-term sales plans for key and growth customers, using our Sales Excellence Tools.
• Market Analysis: Thoroughly gather and analyze data on customers, competitors, and market trends to advise our strategy.
• Build and implement a strategic plan for the Life-Science Business Unit, aligned with the TMS Global Strategy.
• Innovation: Identify and develop essential business skills and product offerings required to compete and excel in the Life-Science segment.
• Collaboration: Work closely with sales teams to establish and prioritize customer action plans, ensuring alignment with our company objectives.

What We’re Looking For: 

• Proven experience in marketing, sales, or engineering management.
• Educational background in Business or Engineering is preferred.
• Strong technical competence, with the ability to read and interpret technical prints.
• Solid understanding of business sales and marketing practices.
• Knowledge of rubber/plastic products and ISO quality requirements is helpful.
• Outstanding communication skills in English (additional languages, particularly German, are a plus).
• Customer-focused approach with a positive, professional, and can-do attitude.

Our Benefits for You: 

• Several weeks of induction training for your new tasks: You will get to know our company, your contacts, and our structures (Trelleborg Academy).
• A challenging, multifaceted, and interdisciplinary field of activity.
• Work in a multicultural environment.
• A flexible work environment in our new innovation center.
• Diverse and healthy culinary offerings in our company restaurant, as well as game, relaxation, and fitness zones.
• Good transport connections for public transport users (3 min. S-Bahn/U-Bahn) & own parking garage (>100 free e-charging stations), sponsored as part of a mobility concept.
• Flexible working time models with mobile work, as well as work-life balance.

#Startshapingindustryfromtheinside!#

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

Sie gehen neue Herausforderungen mit Leidenschaft an und übernehmen Verantwortung für Ihr Handeln? Dann werden Sie Teil unseres Teams und gestalten mit uns gemeinsam die Industrie von innen.

Wer sind wir?

Trelleborg Industrial Solutions (TIS) ist ein weltweit führender Anbieter von innovativen polymerbasierten Lösungen für Schlüsselindustrien und kritische Infrastrukturen. Wir sind einer der Geschäftsbereiche der Trelleborg Gruppe mit insgesamt ca. 6.000 Mitarbeitern auf der ganzen Welt. Als international führender Hersteller entwickeln, produzieren und vermarkten wir weltweit Dichtungsprofile insbesondere für die Fenster- und Türenindustrie, Automotive und diverse industrielle Anwendungen. Seit Jahren schätzen unsere Kunden den hohen Qualitätsstandard, den Service sowie unsere Zuverlässigkeit.

An unserem Standort in Großheubach besetzen wir ab sofort die Position eines Mitarbeiters im Vertriebsinnendienst (m/w/d).

Über die Stelle

• Telefonische Kundenbetreuung
• Kaufmännische Auftragsabwicklung und deren Verfolgung
• Unterstützung des Außendienstes bei der Angebotserstellung
• Stammdatenpflege und Erfassung relevanter Daten im ERP-System
• Bearbeitung von Reklamationen, Gutschriften und Vertragsänderungen
• Schnittstelle aller kundennahen Bereiche sowie zwischen den Kunden, den Produktionsstätten und internen Abteilungen
• Durchführung diverser betriebswirtschaftlicher Auswertungen
• Teilnahme an Unternehmenspräsentationen auf Messen

Über den idealen Kandidaten

• Abgeschlossene kaufmännische Ausbildung sowie technische Affinität
• Mehrjährige Berufserfahrung im Vertrieb, möglichst im B2B-Vertriebsinnendienst bzw.in der telefonischen Kundenbetreuung
• Eine selbstständige, strukturierte und zuverlässige Arbeitsweise
• Eine hohe Kunden- und Serviceorientierung sowie ein hohes Maß an Eigeninitiative
• Umfassende EDV-Kenntnisse in MS-Office und Erfahrung mit einer integrierten ERP Software
• Teamfähigkeit, Engagement, Flexibilität
• Deutsch- und Englischkenntnisse in Wort und Schrift

Was wir bieten

• Die Vorteile einer internationalen Unternehmenskultur gepaart mit einem familiären Arbeitsumfeld
• Jährliche Gehaltsanpassungen
• Vermögenswirksame Leistungen
• Möglichkeiten der externen und internen Weiterbildung
• Firmenfitness über EGYM Wellpass
• Corporate Benefits Angebote
  

Bewerbungsprozess

Sind Sie die Person, die wir suchen? Bewerben Sie sich jetzt! Wir bieten ein vielseitiges Aufgabengebiet, in dem Teamgeist und Eigenverantwortung gefordert sind. Es erwartet Sie ein interessanter Arbeitsplatz.

Bei Rückfragen zum Stellenangebot melden Sie sich gerne bei Stephan Lünnemann (HR Manager) unter [email protected].

Trelleborg ist ein Arbeitgeber der Chancengleichheit. Wir schätzen Vielfalt und verpflichten uns, ein integratives Umfeld für alle Mitarbeiter zu schaffen. Wir stellen sicher, dass für Menschen mit Behinderungen angemessene Vorkehrungen getroffen werden, um am Bewerbungsprozess teilzunehmen oder ihre Arbeit auszuführen.

Am Standort Stuttgart und in Kooperation mit der Dualen Hochschule in Horb bieten wir Studienplätze für ein Duales Studium im Bereich Wirtschaftsingenieurwesen – Allg. WIW- International Business and Management mit Starttermin 01.10.2025 an:

Dich erwartet

• Eine akademische Ausbildung mit Praxisphasen in unseren kaufmännischen und technischen Bereichen mit Schwerpunkt Vertrieb
• Projekte und Aufgaben, die dir die Möglichkeit geben, sich an der Schnittstelle zwischen Technik und Betriebswirtschaftslehre zu bewegen und dabei vielfältige Kenntnisse im Bereich der Problemlösungs- und Methodenkompetenz zu entwickeln
• Vielfältige Projektarbeit verknüpft mit einem möglichen Auslandseinsatz
• Kennenlernen aller fachspezifischen Bereiche sowie die Wahlmöglichkeit, sich auf einen Wunschbereich zu spezialisieren

Dafür bringst du mit 

• Allgemeine Hochschulreife, eine der Fakultät entsprechende fachgebundene Hochschulreife oder eine gleichwertig anerkannte Vorbildung
• Interesse an Betriebswirtschaft und Technik
• Spaß an Teamarbeit, Eigeninitiative und Engagement
• Freude daran, selbstständig Projekte zu erarbeiten und eigene Ideen umzusetzen
• Gute Sprachkenntnisse in Deutsch und Englisch

Wir bieten dir

• Moderne Arbeitsumgebung im barrierefreien Innovation Center
• Fitness Room, Game Room und andere zusätzliche Angebote
• Flexible Arbeitszeit und eine moderne IT Ausstattung
• Gute Verkehrsanbindung für Fußgänger, (E-) Biker, ÖPNV-Nutzer (3 min. S-Bahn), und (E-) Autofahrer (eigenes Parkhaus), gesponsert im Rahmen eines Mobilitätskonzeptes 
• Vielfältiges und gesundes Angebot in unserem Betriebsrestaurant

Nimm deine Karriere jetzt in die Hand! 

Wir freuen uns auf deine aussagekräftige Bewerbung.

Bei Fragen steht dir das Recruiting Team sehr gerne zur Verfügung:

Julia Walter, HR
Tel.: +49 711-7864-394

Carlos Lopez, HR
Tel.: +49 711-7864-364

#Shapingindustryfromtheinside

Trelleborg ist ein Arbeitgeber, der die Chancengleichheit fördert. Wir sind stolz auf die Vielfalt unserer Mitarbeitenden und schätzen die besonderen Erfahrungen und Kenntnisse, die Menschen mit unterschiedlichem Hintergrund in unser Unternehmen einbringen. Die Fähigkeit, bahnbrechende Technologien zu entwickeln, ist eines unserer wichtigsten Güter, und unsere Mitarbeitenden machen dies möglich.

At Trelleborg Medical Solutions, we are committed to delivering innovative, high-quality solutions that enhance patient care and outcomes. Our customer-first approach is at the core of what we do, and we’re looking for a passionate and dedicated Customer Success Manager (CSM) to lead our Customer Success Advocates (CSA) team in achieving operational excellence and ensuring total customer satisfaction. 

Position Overview:

As the Customer Success Manager (CSM) your primary responsibility is to manage our european customer success team, ensuring we meet business and operational goals while delivering exceptional customer service. You will also handle complex or high-priority customer issues, ensuring timely resolution and satisfaction.

Key Responsibilities:

• Lead the CSA team: coordinate day-to-day operations, provide training, coaching, and strategic direction
• Monitor CSA performance to ensure adherence to established standards and goals
• Work closely with the leadership team to make hiring decisions, conduct performance appraisals, and provide feedback to improve internal processes
• Lead all aspects of customer order management and supply chain coordination, ensuring orders are processed efficiently, accurately, and on time.
• Optimize sales growth and profitability through outgoing sales calls, follow-ups on quotations and projects, and driving customer satisfaction
• Ensure full compliance with Standard Operating Procedures, including the Quality Manual and Quality Procedures
• Represent the department in cross-functional teams
• Assist in managing quality-related issues such as RMA’s, complaints, and corrective actions
• Provide backup support to CSAs when needed and ensure cross-training is implemented
• Assist in management reviews, business reviews, and the development of business plans

Requirements:

• Bachelor’s degree in Marketing, Business, Communication, or a related field
• 1-4 years of experience in customer service
• Knowledge of basic business sales and marketing practices
• Strong people leadership skills, with experience leading or supervising a team
• Outstanding communication and relationship-building skills
• Ability to problem-solve, make sound decisions, and provide proactive solutions
• Fluency in  English (spoken and written) is essential, German would be a plus 

Desired Skills and Experience:

• Experience in the medical device manufacturing industry
• Familiarity with ISO quality standards and technical prints
• A customer focused approach with a professional, can-do attitude
• Commitment to continuous improvement and excellence in all tasks

Our Promise to You:

• Comprehensive Training: Kickstart your journey with several weeks of induction training at Trelleborg Academy. Get to know our company, team and structures inside out.
• Exciting Work: Engage in a multifaceted and interdisciplinary field of activity that will keep you inspired and motivated.
• Cultural Diversity: Work in a multicultural environment that celebrates diversity.
• Modern Workspace: Enjoy working in a flexible, state-of-the-art innovation center designed to foster creativity and collaboration.
• Prioritize your well-being: Enjoy diverse and healthy culinary options in our company restaurant in Stuttgart and take advantage of our game, relaxation and fitness zones.
• Convenient Commute: Benefit from excellent public transport connections (5 min to the closest S-Bahn/U-Bahn) and a parking garage with over 100 free e-charging stations, supported by our Stuttgart mobility concept.
• Work-Life Balance: Enjoy flexible working time models, including mobile work options, to support a healthy work-life balance.

#ShapingIndustryfromtheInside

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

Summary of the Role: 

The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities.  The CSC is the foundation for customer support providing a source for initial contact for customers.  The CSC is responsible for customer order and quote management to include contract review, price analysis, delivery performance, and general reporting.  This position at times may need to source and purchase product from internal and 3rd party suppliers. The CSC works with Logistic and Manufacturing facilities as well as supports Sales Engineers(SE), Application Engineers(AE), Customers Support Account Leads (CSAL), and Management to achieve their goals and KPIs.  As a result of the large team, they often have multiple tasks competing for their time requiring excellent organizational and communication skills. In some situations, the CSA may handle accounts within a team or solo.  As a result, they may be required to perform additional duties as needed to support accounts.    

Tasks and Responsibilities: 

The CSC can have a variety of tasks and responsibilities that may include but are not limited to:

Customer Management:

• Ensure contract review is executed in accordance with AS standards and local procedures in a timely fashion
• Evaluate customer orders and demand against supplier deliveries in order to meet and exceed OTD targets
• Interface with internal teams and external customers to proactively resolve customer complaints
• May be required to source and purchase product from internal and 3rd party sources to fulfil customer requirements

Communication:

• Understand and communicate changes to customer demand and requests as needed across the organization. Liaise with Hub, Supply Chain Management (SCM), Project Manager (PM), and Factory departments to ensure that all activities are aligned with Trelleborg and the Customer’s KPIs
• Resolve delivery schedule problems and negotiate delivery schedule changes

Hub Operations:

• Work with the BPM and AHA tools to implement a continuous improvement culture to increase efficiencies and profitability by identifying potential improvements to the internal work processes
• Provide proactive communication, analysis, and problem solving to team members

Administrative:

• Work with logistics facilities to continuously improve transit and delivery times and satisfy or exceed customer OTD targets.
• Ensure full compliance with the Quality Management Systems (QMS) and Standard Operating Procedures in accordance with AS9100.

Education and Experience: 

• Minimum 1 yr. Customer Service experience required
• Associate degree strongly preferred
• Bachelor’s degree a plus
• Knowledge of basic business sales and marketing practices preferred
• Experience in the Aerospace, Sealing, or Polymer industry is beneficial
• Familiarity with AS9100 quality requirements is beneficial
• Familiarity with order management is beneficial

Competencies:

• Strong written and verbal communication skills
• Strong people and relationship building skills
• Customer driven with a positive, professional, determined attitude
• Strong organizational skills with the ability to multi-task with attention to detail and accuracy
• Basic math skills (addition, subtraction, margin calculations)
• Proficient in the use of Microsoft Office Word and Excel
• Proficiency in the use of business operational software (Oracle JDEdwards, SAP) is beneficial
• Adapting to customer and supplier websites for orders, updates, changes, etc.

Travel: 

• The CSC position is a local position.
• Limited travel requirements will be 0%-10% of the time per year.
• Travel may be required internationally; candidate must be able to travel outside of the US without restrictions.

Benefits include:

• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application: 

Apply here!

Last Application Date 2/8/2025

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.

Are you a tech-savvy professional with a curiosity about sales and engineering? We are looking for a dynamic Sales Engineer to join our team and take charge of developing competitive, solution-based proposals for our Line Mooring Systems (LMS) and Automated Mooring Systems (AMS) within the IMEA region. You will be the in-country expert, providing critical input on sales opportunities and supporting our front-line sales team with your technical and commercial expertise.

Major responsibilities

• Collaborate with sales and engineering teams to develop proposals that align with customer needs and industry standards.
• Provide technical and commercial support for sales opportunities in the IMEA region.
• Handle the bid process from enquiry to award, ensuring compliance with project specifications.
• Attend customer meetings and marketing events, both locally and internationally.
• Offer insights on market trends, competitor activities, and customer feedback to drive business growth.
• Support new product innovation and cost-saving initiatives.

What we are looking for:

• 3-5 years of experience in sales, estimating, or application engineering, preferably in a similar industry.
• Tertiary education in engineering disciplines (Electrical, PLC, Software, Marine Engineering preferred).
• Strong interpersonal skills with the ability to communicate effectively with clients and internal teams.
• Ability to work independently, prioritize tasks, and handle pressure.
• Technical competence with a fast-learning attitude and proficiency in Microsoft Office.
• English fluency is mandatory; Hindi is an advantage.

Why join us?

• Be part of a global leader in mooring systems.
• Engage in a role that offers both technical and commercial challenges.
• Opportunity for domestic and international travel.
• Work in a dynamic environment with a supportive team.

Qualified applicants must be legally authorized for employment in India and should not require employer sponsored work authorization now or in the future for employment in India.

Ready to make an impact in the maritime industry? Apply now to join our innovative team!

Trelleborg is an equal opportunity employer! We celebrate diversity and are committed to creating an inclusive environment for all employees. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Don’t delay, apply today!

At Trelleborg our people are #shapingindustryfromtheinside

We are seeking a highly motivated Customer Service Coordinator to join our team. The ideal candidate will be responsible for ensuring that our customers receive top-notch support in all aspects of their interactions with our company. This role involves handling customer orders, managing operational planning, and ensuring seamless communication across various departments.

Key Responsibilities:

• Customer Liaison: Serve as the primary point of contact for all customer-related inquiries and order topics.
• Customer Account Management: Coordinate the creation and amendment of customer accounts, including entering and coordinating customer orders. This includes basic contract reviews, order status updates, inventory checks, and ensuring timely delivery.
• Order Compliance: Ensure all orders align with order and line values, as well as profitability expectations.
• Operational Planning: Plan and coordinate activities to ensure the ability to deliver on customer orders, working closely with supply chain management and other departments.
• Sales KPIs: Monitor sales key performance indicators and implement measures to meet or exceed targets.
• ERP Management: Manage and maintain all required account-specific data in the ERP system, including Incoterms and payment terms.
• Cross-Department Communication: Effectively communicate and coordinate customer order requirements throughout the supply chain, manufacturing, ServicePLUS, and other departments.
• Certificate Requests: Request and manage all necessary legal and customer-required certificates.
• Complaint Resolution: Process and resolve customer commercial complaints promptly and efficiently.
• Team Collaboration: Work closely with team members to ensure a high level of customer satisfaction.
• Customer Visits: Support the preparation of and participate in customer visits as needed.

Qualifications:

• Commercial training or equivalent experience.
• Ideally, 2+ years of experience in commercial activities or a related field.
• Fluency in Dutch and English (spoken and written) is essential
• Proficient analytical and planning capabilities.
• Outstanding interpersonal skills with a keen attention to detail and accuracy.
• Effective multi-tasking abilities and strong decision-making skills.

Our Promise to You:

• Comprehensive Training: Kickstart your journey with induction training to get acquainted with our company, team, and structure.
• Exciting Work: Engage in a multifaceted and interdisciplinary field of activity that will keep you inspired and motivated.
• Cultural Diversity: Work in a multicultural environment that celebrates diversity.
• Modern Workspace: Enjoy working in a flexible, state-of-the-art office designed to foster creativity and collaboration.
• Work-Life Balance: Enjoy flexible working time models, including mobile work options, to support a healthy work-life balance.

Start shaping industry from the inside!

Please submit your CV in English.

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

We are seeking a highly organized and proactive Sales Assistant/Order Administration to join our team in Maisons-Laffite, France. The successful candidate will be responsible for ensuring the seamless flow of customer order processing, including on-time delivery and long-term delivery capabilities through effective forecasting and planning. This role requires a detail-oriented individual with excellent communication skills and the ability to manage multiple tasks simultaneously.

Main Responsibilities:

• Order Handling/Monitoring & Operational Planning:
• Oversee and manage the entire order processing cycle to ensure timely and accurate delivery.
• Utilize various tools, such as Priority Request, to optimize delivery schedules.
• ERP Account Management:
• Manage account-specific data in the ERP system, including Incoterms and payment terms.
• Forecasting:
• Conduct forecasting to ensure long-term delivery capabilities and inventory management.
• Plan at the item level to meet future customer demand.
• Customer Relationship Management:
• Identify and pursue additional opportunities for both new and existing customers.
• Handle opportunity management and quotes for focus and managed accounts.
• Item & Order Management:
• Create items for non-standard requests.
• Review and approve customer drawings.
• Manage customer orders, including order entry, status updates, inventory stock review, purchasing practices, and ensuring on-time delivery.
• Conduct basic contract reviews to ensure compliance and accuracy.
• Communication & Coordination:
• Process commercial complaints efficiently and effectively.
• Customer Engagement:
• Support the preparation for and participate in customer visits to build and maintain strong customer relationships.

Qualifications:

• Proven experience in customer service coordination or a similar role.
• Proficiency in ERP systems and data management.
• Strong forecasting and planning skills.
• Excellent communication and interpersonal abilities.
• Detail-oriented with strong organizational skills.
• Ability to handle multiple tasks and work under pressure.
• Fluent in French and English.

What We Offer:

• Comprehensive Training: Kickstart your career with several weeks of induction training
• Exciting Work: Engage in a multifaceted and interdisciplinary field of activity
• Cultural Diversity: Work in a multicultural environment that celebrates diversity
• Very good traffic connections and services: Office in front of RER A train line station
• Work-Life Balance: Flexible work hours with the possibility to have 2 days of home working per week maximum

Start shaping industry from the inside!

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.

The Account Manager (AM) for Romanian market (location Brasov or Sibiu) is responsible for promoting and selling products and services within an assigned market segment for the defined focus accounts. The AM is responsible for building relationships with the appointed accounts and potential prospects in order to fill up the opportunity pipeline.

Key Responsibilities

• Achieve Sales and Profit target according to the defined goals
• Develop short and long-term strategic sales plans for all assigned customers
• Generate and convert opportunities for target customers
• Pursue sales leads with new and existing customers
• Build customer relationships and strategic partnerships, assess customer needs and recommend appropriate products and services
• Pre-plan and conduct customer visits and establish related action plans
• Performs technical consulting and is able to explain and communicate the technical features of our sealing solutions.
• Manage prices, conditions and contract negotiation with the team
• Conducting seminars, customer training and participate in fairs
• Provide market feedback to identify innovation trends in order to further improve our sealing portfolio.
• Support Strategic Planning (S&OP) and follow up
• Drive Sales Excellence activities
• Guarantee full compliance with all Standard Operating Procedures including Quality Procedures

Required Qualifications

• Technical school degree or equivalent (Mechanical Engineering or Technical Education)
• 2+ years of work experience in engineering related field
• Broad knowledge of mechanical systems, as well as understanding of technical drawings and terminology
• Strong technical and commercial negotiation skills
• Strong people and relationship building skills
• Customer driven with a positive, professional, can-do attitude
• Market and application knowledge within specified market segments is beneficial

Our Promise to You

• Comprehensive Training: Kickstart your journey with induction training to get acquainted with our company, team, and structures
• Exciting Work: Engage in multifaceted and interdisciplinary activities that will keep you inspired and motivated
• Cultural Diversity: Work in a multicultural environment that celebrates diversity
• Work-Life Balance: Benefit from flexible working hours and 100% mobile work contract from Brasov or Sibiu to support a healthy work-life balance

Please submit your CV in English. 

Start shaping industry from the inside! 

Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.