Customer Service Executive
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to join our dynamic team in Singapore. The successful candidate will play a crucial role to support sales and customer success. This position demands a passionate and driven individual with good communication and interpersonal skills.
Task & Responsibilities:
- Administer sales enquiry, quotation, order entry to invoicing including processing of order return and purchase order.
- Co-ordinate with purchasing, logistics and warehouse to arrange shipment to customer / vendor.
- Monitor orders and communicate order status to customers.
- Ensure on time delivery and provide full set of required documents to customer promptly.
- Ensure proper documentation and all order management processes are in accordance with company policies and guidelines.
- Ensure all invoice vouchers are matched and credit note are filled in proper order.
- Provide administrative support and any other duties as assigned.
Education & Experience:
- Diploma / Degree preferred.
- Proficient with ERP systems (JDE, Oracle, C4C, SAP, BC & BI) will be an advantage.
- Must have good skills with Microsoft Office, specifically Word and Excel.
- Good knowledge of incoterm, import or export document requirement, COO etc.
- Team player with positive working attitude
Ansökan
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