Customer Service and Planning Officer
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
We are seeking a Customer Service and Planning Officer to ensure that customer requirements are met through effective communication and planning of available resources. If you're passionate about making a real impact and thriving in a dynamic environment, we want you on board!
Key Responsibilities includes:
- Lead communication activities with respective buyers;
- Process purchase orders and order enquiries in a timely manner;
- Plan by press detail the workload and issue manufacturing orders as required;
- Manage order fluctuations and reschedule workload as per available capacity to meet customer demand and resource utilisation;
- Progress any urgent parts, prototypes, PPAPs in a ‘hands on’ manner to ensure promised deliveries are met;
- Ensure that area OTD, WIP days and arrears are in line with set targets;
- Lead inventory cycle counts and stock-takes as per company procedures;
- Ensure all relevant Environment, Health and Safety instructions are implemented;
- Ensure any relevant safety performance is adequately communicated;
- Participate in risk reduction plans;
- Be able to operate customer portals such as e.g. Supply On
What we are looking for:
- Have excellent verbal and written communication skills in English.
- Be proficient in using MRP and Microsoft Office applications.
- Be able to work under pressure and meet deadlines.
- Be able to work in a team and maintain good working relationships, both internal and external.
- Have a high attention to detail.
Workplace Culture:
At Trelleborg Malta, we believe in creating a vibrant and inclusive workplace where your voice matters. You'll be recognized for your contributions and have plenty of opportunities for growth and development. Join us and be part of a team that supports and celebrates each other!
What we offer:
Trelleborg University: Enhance your skills by studying while you work!
Career Development: Explore dynamic career paths and learn from our experienced employees.
Comprehensive Health Coverage: Benefit from health insurance for you and your dependents.
Flexible Working Hours: Customize your schedule to achieve work-life balance.
Study Leave: Take advantage of study leave to further your education.
Convenient Parking: Enjoy easy, hassle-free parking facilities.
Social and Well-Being initiatives: Doctor on site, and frequent social activities
Trelleborg is an equal opportunity employer. Join us and experience a rewarding, balanced work environment!
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