Quality Manager
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
1. Summary of the role:
This job description details the responsibilities of the TSS Long Thanh Quality Manager, reporting directly to the General Manager. The main responsibilities of the role include:
- Ensure all Quality Control and Quality Assurance activities are supported and continually reviewed in relation to improvements in Quality, cost and delivery goals.
- Manage the Product Verification team to ensure the manufactured product meets visual and dimensional specifications.
- Assist in supporting the business development teams to ensure new product introductions are successful.
2. Tasks and Responsibilities:
- Ensure adherence and compliance in order to maintain accredited systems required by the business and its customers i.e. ISO 9001:2015, ISO 16949:2009, ISO 14001:2015.
- To manage the delivery of FAIRs, 3.1s, Inspections Plans or any other certification requirements specified by customers.
- Participate as a key stakeholder in the reviewing of engineering designs to contribute quality requirements and considerations (e.g. quality lead in APQP, FMEA processes). Assists product support areas in gathering and analysing data.
- To co-ordinate the response to internal escapes and customer complaints, driving improvements and preventative actions through 5Y and 8D processes.
- To work with the purchasing department to ensure suppliers meet quality expectations and to address supplier quality issues.
- Manage the Product Verification activities to ensure that product is inspected in accordance with the correct prioritisation and within the timescales required to support On Time Delivery (OTD).
- Appraisal performance of team members to develop and improve individuals.
- Liaising with other TSS Quality teams to support industry specific requirements and expectations.
- Develop and lead the schedule for internal and external audits.
3. Education and Experience:
- A technical degree or equivalent is desirable.
- Minimum of 5-7 years related experience, including experience of working closely with design engineering functions and production functions.
- Demonstrated increased responsibility level throughout career, including management of multidisciplinary teams.
4. Competences:
- Ability to build and sustain good relationships with a range of internal and external stakeholders
- Excellent communicator – both verbally and in writing – of technical and business subject matters
- Openness to work with international individuals and be involved in interdisciplinary collaborations
- Be self-motivating and able to work with minimum supervision when required
- Well organized, good time management. Able to meet deadlines
- Good leadership and stakeholder influencing skills
- Knowledge of manufacturing processes
- Strong analytical and problem-solving skills
- Strong IT skills (good familiarity with MS packages, able to use ERP systems)
- Appropriate knowledge of relevant Safety and Environmental regulations and procedures.
5. Key Interfaces and Stakeholders:
- Customers (TSS, External Customers)
- Suppliers (e.g. Raw Materials, Compounders, Test Houses)
- TSS Long Thanh. All Departments
- TSS Group colleagues
6. Geography to cover and travel requirements:
- This position is largely based at TSS Long Thanh however, the role will include the need to travel overseas occasionally.
- There will also be some, occasional, travel within the UK.
7. Behavioral Characteristics:
- Set an example by actively contributing to departmental and company goals
- Take initiative with respect to personal development, seeking additional training or direction, as needed
- Build quality into work. Ensure processes are consistent with the company quality objectives
- Make suggestions for improvements in areas of cost management, processes and quality
- Able to work well as part of a team
- Must be able to work independently, accurately and efficiently
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