Sales Assistant/Order Administration (m/f/d)
Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us?
We are seeking a highly organized and proactive Sales Assistant/Order Administration to join our team in Maisons-Laffite, France. The successful candidate will be responsible for ensuring the seamless flow of customer order processing, including on-time delivery and long-term delivery capabilities through effective forecasting and planning. This role requires a detail-oriented individual with excellent communication skills and the ability to manage multiple tasks simultaneously.
Main Responsibilities:
- Order Handling/Monitoring & Operational Planning:
- Oversee and manage the entire order processing cycle to ensure timely and accurate delivery.
- Utilize various tools, such as Priority Request, to optimize delivery schedules.
- ERP Account Management:
- Manage account-specific data in the ERP system, including Incoterms and payment terms.
- Forecasting:
- Conduct forecasting to ensure long-term delivery capabilities and inventory management.
- Plan at the item level to meet future customer demand.
- Customer Relationship Management:
- Identify and pursue additional opportunities for both new and existing customers.
- Handle opportunity management and quotes for focus and managed accounts.
- Item & Order Management:
- Create items for non-standard requests.
- Review and approve customer drawings.
- Manage customer orders, including order entry, status updates, inventory stock review, purchasing practices, and ensuring on-time delivery.
- Conduct basic contract reviews to ensure compliance and accuracy.
- Communication & Coordination:
- Process commercial complaints efficiently and effectively.
- Customer Engagement:
- Support the preparation for and participate in customer visits to build and maintain strong customer relationships.
Qualifications:
- Proven experience in customer service coordination or a similar role.
- Proficiency in ERP systems and data management.
- Strong forecasting and planning skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with strong organizational skills.
- Ability to handle multiple tasks and work under pressure.
- Fluent in French and English.
What We Offer:
- Comprehensive Training: Kickstart your career with several weeks of induction training
- Exciting Work: Engage in a multifaceted and interdisciplinary field of activity
- Cultural Diversity: Work in a multicultural environment that celebrates diversity
- Very good traffic connections and services: Office in front of RER A train line station
- Work-Life Balance: Flexible work hours with the possibility to have 2 days of home working per week maximum
Start shaping industry from the inside!
Trelleborg is an Equal Opportunity Employer, and we take pride in the diversity of our employees, valuing the special experience and expertise that people from different backgrounds bring to our business. The ability to develop ground-breaking technologies is one of our key assets and our people make it happen.
Ansökan
Välj dina intresseområden
Jobbar du redan på Trelleborg?
Hjälp till i rekryteringen och hitta din framtida kollega. Ange din epost nedan för att få instruktioner om hur du blir en influencer.