Customer Manager & Engineering Support (m/f/d)

Trelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their business forward—and along the way, shape the industry and progress that will benefit humankind in the exciting years ahead. Our people are Shaping Industry from the Inside. Why don´t you join us? 

Plats

BEL - Dion-Valmont

Arbetsplats

Hybrid
Sista ansökningsdag 2024-08-15 Plats: BEL - Dion-Valmont

Join Our Dynamic Inside Sales Team!

Location: Dion-Valmont near Wavre, close to E411 motorway

Are you passionate about providing top-notch customer support and have a knack for technical solutions? Join our vibrant inside sales team as a Customer Manager & Engineering Support at our modern office in Dion-Valmont. We are looking for a proactive individual who can bridge the gap between customer inquiries and engineering solutions.

Key Responsibilities

  • Quotation Management: Respond to requests for quotations with precise technical-commercial proposals and follow up on them.
  • Customer Interaction: Serve as the main point of contact for customers, addressing all queries until the receipt of purchase orders.
  • CRM Maintenance: Keep all customer, project, and quote-related information up-to-date in our CRM system.
  • Coordination: Collaborate with the Account Manager and Sales Development Engineer to communicate and coordinate customer inquiry requirements throughout the supply chain.
  • Contract Review: Assist in the review and validation of technical-commercial aspects of contracts and quality-related documents.
  • Documentation Management: Manage technical drawings, customer specifications, and documentation.
  • Sales Analysis: Assist in analyzing sales KPIs, updating price lists, and determining best practices.

Qualifications

  • Educational Background: Preferably a technical school degree or equivalent (e.g., Bachelor in Mechanical Engineering).
  • Experience: At least 2+ years of work experience in a mechanical and/or commercial-related field.
  • Language Proficiency: Fluent in English and at least French or Dutch.
  • Technical Skills: Basic understanding of technical drawings/specifications and terminology.
  • IT Proficiency: Proficient in working with numbers and IT systems.
  • Communication Skills: Excellent verbal and written communication skills.
  • Organizational Skills: Strong organizational abilities with keen attention to detail and accuracy.
  • Industry Knowledge: Knowledge of rubber/plastic products, seals, or bearings is a plus.

Our benefits for you

  • Modern multicultural work environment 
  • Comprehensive on-the-job induction training for your new tasks
  • A challenging, multifaceted, and interdisciplinary field of activity where learning never stops
  • Flexible office hours with remote work opportunities

Why Join Trelleborg?

At Trelleborg, we pride ourselves on being an Equal Opportunity Employer. We value the diversity of our employees and the unique experiences and expertise they bring to our business. Our commitment to developing groundbreaking technologies is fueled by our people, and we are dedicated to providing an inclusive and supportive work environment.

Are you ready to be a part of something big? Apply now and let’s create something amazing together.

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