Key Account Manager
Trelleborg is a world leader in engineered polymer solutions that protect critical applications in demanding environments. Its innovative solutions accelerate performance for customers in a sustainable way. And we are where we are because our talents brought us here. In 2023, the Trelleborg Group had annual sales of approximately SEK 34 billion in around 40 countries. The Group comprises three business areas: Trelleborg Industrial Solutions, Trelleborg Medical Solutions and Trelleborg Sealing Solutions. The Trelleborg share has been listed on the Stock Exchange since 1964 and is listed on Nasdaq Stockholm, Large Cap. www.trelleborg.com
Trelleborg Medical Solutions partners with the world’s leading medical device and biopharmaceutical companies, collaborating from concept to commercialization to bring to market impactful solutions that improve patient quality of life. It leverages decades of design and manufacturing experience, in-depth knowledge of polymer materials and a deep understanding of customer applications and end-use environments to deliver pioneering, engineered solutions for transformative health technologies. Utilizing its global quality system and engineering and manufacturing network, the company is a production partner of choice for medical device and biopharmaceutical companies.
We are seeking a Key Account Manager to serve and grow our Medical Solutions business. This role will manage and grow the relationship with our most strategic customers in the defined territory. The role goes beyond regular account management—it’s about becoming a trusted advisor, driving mutual growth, and aligning our strategic customer’s business goals with our current and future offerings.
Job Responsibilities
- Serve as the main point of contact for the strategic account.
- Build and maintain strong, senior-level relationships with key stakeholders.
- Represent the customer’s voice internally.
- Develop a deep understanding of the client’s business, goals, and challenges.
- Create and execute an account plan focused on long-term value creation.
- Identify and pursue opportunities for upselling, cross-selling, or new solution areas as part of business development.
- Coordinate internal teams (sales, product, operations, service) to deliver a seamless experience.
- Ensure commitments are met and quality is consistently high.
- Negotiate contracts, renewals, and commercial terms.
- Monitor KPIs and ensure the account is meeting agreed performance targets.
- Proactively address issues and ensure client satisfaction.
- Work closely with the customer on joint initiatives or co-development opportunities.
- Align the strategic account’s roadmap with the company’s product/service direction.
Job Qualifications
- At least 5 years of work experience in Sales of engineered products within a Medical Device/BioPharma market.
- Completed a technical education, preferably a university degree in Mechanical Engineering/ Material science.
- Experience in project business.
- Proven track record of managing large or strategic B2B accounts.
- Good organization, time-management and forward planning.
- Very good understanding of business economics.
- English communications skills (both written and verbal).
- Problem-solving and troubleshooting skills.
- Strong interpersonal, negotiation, and presentation skills.
- Proficient in CRM tools (e.g., Salesforce) and Microsoft Office Suite.
- Valid driving license.
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